Legal

Privacy Policy

Effective date: June 16, 2026 · Westchester Home Improvements LLC

Westchester Home Improvements LLC ("WHI," "we," "us," or "our") operates the website westchesterhomeimprovements.com (the "Site"). This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using the Site, you agree to the practices described here.

1. Information We Collect

Information you provide

When you request a free estimate, use our cost calculators, or contact us, you may provide:

Your name, email address, and phone number
Your property location (town or ZIP)
Project details you choose to share (type of work, size, materials, budget range)

Information collected automatically

Like most websites, we automatically collect limited technical information through cookies and analytics tools, including your IP address, browser type, device type, pages visited, and time spent on the Site.

Cookies & Analytics. This Site uses Google Analytics 4 (GA4) to understand how visitors use our pages. GA4 sets cookies and may collect a truncated IP address and usage data. We do not use this information to personally identify you. You can opt out using the Google Analytics Opt-out Browser Add-on or by disabling cookies in your browser.

2. How We Use Your Information

We use the information we collect to:

Respond to estimate requests and inquiries
Prepare proposals and schedule consultations
Improve our Site, services, and customer experience
Comply with legal and tax obligations

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

3. How Information Is Shared

We share information only as necessary to operate our business:

Service providers — Our website is hosted on Netlify, and form submissions are processed through Netlify Forms. Analytics are processed by Google. These providers process data on our behalf under their own privacy and security terms.
Legal requirements — We may disclose information if required by law, subpoena, or to protect our legal rights.

4. Data Security

The Site is served over HTTPS (encrypted) and hosted on infrastructure with industry-standard protections. While we take reasonable measures to protect your information, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain estimate requests and customer information for as long as needed to provide our services and meet legal, accounting, and tax requirements. You may request deletion of your information at any time (see Section 7).

6. Children's Privacy

The Site is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children.

7. Your Rights & Choices

You may request to access, correct, or delete the personal information we hold about you, or ask us to stop contacting you, by emailing westchesterhomeimprovements@hotmail.com. Depending on your location, you may have additional rights under applicable privacy laws.

8. Third-Party Links

Our Site may link to third-party websites (such as Facebook, Instagram, or Yelp). We are not responsible for the privacy practices of those sites and encourage you to review their policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

10. Contact Us

Westchester Home Improvements LLC
11 Croton St, Ossining, NY 10562
Phone: 914-643-3263
Email: westchesterhomeimprovements@hotmail.com